Terms of Service

1. Acceptance of Terms

Welcome to Winning Code Lab ("we," "our," or "us"). By accessing or using our website, platform, and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and Winning Code Lab.

2. User Roles and Definitions

Our platform serves different types of users with varying levels of access:

2.1 Visitors

"Visitors" are individuals who browse our public website, including:

• Viewing our portfolio and case studies
• Reading our blog content
• Learning about our services
• Submitting inquiries via the "Just Ask" contact form

Visitors do not require an account and have read-only access to public content.

2.2 Clients

"Clients" are authenticated users who have engaged our services and have access to:

• Secure Client Dashboard
• Project management and tracking tools
• Messaging system for team communication
• File upload and sharing capabilities
• Project timeline and milestone views

Client accounts are created upon project engagement and require authentication.

2.3 Team Members

"Team Members" are internal Winning Code Lab staff with elevated privileges to manage client projects and platform operations.

3. Account Security and Responsibility

3.1 Account Credentials

If you create an account, you are responsible for:

• Maintaining Confidentiality: Keep your password and login credentials secure and confidential
• Unauthorized Access: Immediately notify us of any unauthorized access to your account
• Account Activity: You are responsible for all activities conducted under your account
• Accurate Information: Provide and maintain accurate, current information

3.2 Account Sharing Prohibition

You are responsible for maintaining the confidentiality of your account credentials. You may not share your account credentials with any third party. Each user must have their own account. Violations may result in immediate account suspension.

3.3 Security Best Practices

We recommend:

• Using strong, unique passwords
• Enabling two-factor authentication if available
• Logging out from shared or public devices
• Regularly updating your password

4. Intellectual Property Rights

4.1 Platform Ownership

Winning Code Lab retains all rights, title, and interest in:

• The platform source code and architecture
• Our proprietary tools and methodologies
• The Winning Code Lab brand, logos, and trademarks
• Platform design, user interface, and user experience
• Internal documentation and processes

You may not copy, modify, distribute, or reverse-engineer any part of our platform without explicit written permission.

4.2 Client Data Ownership

Clients retain full ownership of:

• Files and documents uploaded to the platform
• Project-specific content and requirements
• Proprietary business information shared with us
• Deliverables created specifically for their projects (as outlined in service agreements)

We claim no ownership rights to Client Data. However, by uploading content, you grant us a limited license to use, store, and process your data solely for the purpose of providing our services.

4.3 Portfolio and Marketing Rights

Unless otherwise agreed in writing, we may use completed projects in our portfolio and marketing materials. Clients may request confidentiality agreements for sensitive projects.

5. Acceptable Use Policy

You agree to use our Services in compliance with all applicable laws and these Terms. The following activities are strictly prohibited:

5.1 Contact Form Abuse

You may not:

• Spam or flood our "Just Ask" contact form with automated or repetitive submissions
• Submit false, misleading, or fraudulent information
• Use the form for purposes other than legitimate business inquiries

Note: We employ automated Edge Functions to detect and prevent spam. Abusive behavior will result in IP blocking.

5.2 Malicious File Uploads

You may not upload:

• Malware, viruses, or any malicious code
• Files designed to compromise system security
• Illegal, infringing, or prohibited content
• Excessively large files intended to disrupt service

Note: All uploaded files undergo automated validation and security scanning. Malicious uploads will result in immediate account suspension and potential legal action.

5.3 Unauthorized Access

You may not:

• Attempt to access other users' accounts or data
• Bypass or circumvent security measures
• Probe, scan, or test system vulnerabilities
• Interfere with platform operations or availability

5.4 Prohibited Content

You may not upload or transmit content that:

• Violates any law or regulation
• Infringes on intellectual property rights
• Contains hate speech, harassment, or threats
• Is defamatory, obscene, or otherwise objectionable

6. Account Termination

6.1 Termination by Us

We reserve the right to terminate or suspend access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

• You violate these Terms or our Acceptable Use Policy
• You breach security protocols or attempt unauthorized access
• Payment obligations are not met (for paid services)
• We detect fraudulent or illegal activity
• Required by law or legal process

6.2 Termination by You

You may request account termination at any time by contacting us athello@winningcode.dev. Upon termination:

• Your access to the Client Dashboard will be revoked
• Your data will be deleted or anonymized per our Privacy Policy
• You may request an export of your data before deletion

6.3 Effect of Termination

Upon termination, all licenses and rights granted to you will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

7. Service Availability and Modifications

7.1 Service Availability

While we strive for maximum uptime, we do not guarantee uninterrupted or error-free service. We may experience:

• Scheduled maintenance windows
• Emergency updates or patches
• Technical difficulties beyond our control

7.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WINNING CODE LAB SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Service interruptions or data loss
• Third-party actions or content

Our total liability for any claim arising from these Terms or our Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Winning Code Lab, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use or misuse of our Services
• Your violation of these Terms
• Your violation of any third-party rights
• Content you upload or transmit

10. Dispute Resolution

10.1 Informal Resolution

In the event of a dispute, we encourage you to first contact us atlegal@winningcode.devto attempt an informal resolution.

10.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

11. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes by:

• Posting the updated Terms on our website
• Updating the "Last Updated" date
• Sending email notifications to registered users (for significant changes)

Your continued use of our Services after changes take effect constitutes acceptance of the updated Terms.

12. Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Winning Code Lab regarding our Services.

13. Contact Information

For questions about these Terms of Service, please contact us: